Privacy Policy

Please Read these terms carefully before using our service.

Last updated on October 31, 2024

Introduction

Welcome to Canary! This Privacy Policy outlines our commitment to protecting your privacy and explains how we collect and use information provided through our online platforms. Your privacy is important to us at Canary, and we want to honor that by describing how we collect, use, and secure the personal information we gather through our website and forms.

For a Better understanding of this policy

  • Canary defines personal information as any data that could be classified as personal information, personal data, personally identifiable information, or any similar term under applicable security laws and privacy regulations.
  • Terms of this policy may change in the future, and any additional privacy notices will be given if we believe it is appropriate.
  • By browsing, downloading, or otherwise using our services, you confirm that you have read, understood, and agreed with this statement. If you do not agree to this, you may not use our services.
  • This statement applies regardless of how you access our services and covers any technology or device that would be used to acquire Canary.
  • If you or your organization have any questions or concerns about this policy or practices, you can contact us in any of the current methods shown in the Contact Information section of this statement.

Information Collection

Canary Labs partners with Microsoft Clarity and Google to capture how users interact with our website through behavior metrics, heatmaps, analytics, and session replay to improve and market our product/services. Website data is captured using first and third-party cookies and other tracking technologies to determine the relevance of our content and services. We also use this information for optimization, fraud/security purposes, and advertising. For more information on how Microsoft collects and uses your data, please visit the Microsoft Privacy Statement.

This list describes how we categorize the collected information.
  • Contact Information - includes First and Last name, Phone Number, Business Email, Company/Organization Name, User's Region/Location, Job Title or Role, and any additional comments.
  • Website Information - includes User's Click/Interaction, Device Operating System, Browser Type, Location, and User's Session.
  • Help Center Information - includes Name, Location/Time Zone, Business Email, Username and Password, Post Content, Support Ticket Information, and any Profile Content.
  • Canary Academy Information - includes Username and Password, Lesson Progress, and Email Address.
  • Social Media Information - includes any public information shared on the selected platform.

Purposes for Collection

We want to start by declaring we do not sell or share user information to any third party.

The information we collect is used solely for the following.
  • Communication - To respond to the user's inquiries and provide the requested information or related Canary media.
  • Service Improvement - To improve and enhance our users' experience with Canary.
  • Compliance - To ensure compliance with any applicable laws and regulations regarding online privacy.
  • Analytics - To help measure our success and track our impact in recorded regions or industries that Canary may be involved in.

Data Retention

Canary retains user-provided information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

Here are your rights as a Canary user.
  • At any point, users can review and update their information
  • Opt-out of receiving communications from us.
  • Reach out to Canary for more information on what we stand for.

Third-Party Links

Canary's online presence often contains links to third-party websites. We are not responsible for the content of any third party website or links contained within them. We hold no responsibility for any personal information collected from third-party platforms you visit.

Changes to the Privacy Policy

Any updates or changes to this Privacy Policy will be communicated through our website. Our customers and digital users are encouraged to review the policy periodically.

Contact Us

You may have these Terms of Service sent to you by email upon your request. Please reach out to Canary Labs regarding our Terms of Service by contacting us at (814) 793-3770 or info@canarylabs.com

Thank you for trusting Canary.

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